The decision to introduce these services came in response to the inefficiencies and high costs that retailers face when seeking diamond recutting solutions. HRA, renowned globally for its technical expertise, partnered with Dialog to create a streamlined system that allows retailers to access professional diamond recutting services with minimal hassle.

Using an easy-to-navigate recutting request system, retailers can now benefit from quick turnaround times and a seamless experience from start to finish. HRA handles all aspects of the process, from secure shipping to GIA recertification facilitation, allowing retailers to focus on their core business while trusting HRA to deliver high-quality results.

HRA Group has expanded its offerings with the launch of a full suite of diamond recutting and repair services at its Toronto facility, catering to the increasing demand for reliable, efficient, and cost-effective solutions in North America.

The service includes specialized options such as recutting damaged diamonds, upgrading poorly cut stones to GIA XXX or AGS 000 standards, and removing unwanted girdle inscriptions. HRA’s professional team ensures that diamonds are processed swiftly, minimizing downtime for retailers and offering significant cost savings compared to local or New York City-based alternatives.

"We are excited to offer our diamond recutting services to retailers across North America," said Itay Ariel, Global Director of Sales at HRA Group. "Our goal is to provide an efficient, cost-effective solution that meets the growing needs of the industry, backed by our extensive technical expertise and commitment to quality."

With this new offering, HRA strengthens its position as a trusted partner in the jewellery industry, providing retailers with the tools to enhance their inventory and improve profitability.