Commenting on the success of the show, Colin Shah, Chairman, GJEPC said, “IIJS Virtual has been nothing short of miraculous. We have witnessed IIJS bring the industry out from a pandemic paralysis -- that, too, virtually! The industry realised that one needs to change along with time and for business sustainability, extensive usage of digital was the need of the hour. GJEPC has done its bit to provide necessary platform so that the export continues. The Industry today has seen a very robust digital disruption and I’m certain that digital mode of doing business is the future for the industry.” Vipul Shah, Vice Chairman, GJEPC, said, “IIJS Virtual 2020 has stimulated business for the sector. Buyers from across the world were looking for a platform to source gem and jewellery for the upcoming festive season, and we are happy that GJEPC has been able to create a platform for all to meet, network and do business in a safe and secured manner.
Shailesh Sangani, Convener, National Exhibitions, GJEPC, said, “Meeting face-to-face at physical shows and expositions is very important and must happen at least once or twice a year, but virtual shows are going to be the future, purely because of the ease in doing business from the comfort of our own offices and homes.
Sabyasachi Ray, Executive Director, GJEPC, said, “We realised that we would have to train buyers how to conduct business on IIJS Virtual and serviced 8,000 visitors by assigning 60 people, each handling around 150 people on WhatsApp. In just 40 days, we conducted 40 road shows, tying up with different associations for training sessions. We created modules and training videos and gradually the ramping up happened across India.”
For visitor registration, the GJEPC turned to its ready, authenticated database of 40,000 IIJS visitors through constant follow-ups via WhatsApp calls, emailers, social media and conducted tutorial meetings on Zoom. Local association heads were roped in to propagate the show to their members and similar online promotions were done for international visitors.
The herculean efforts put in by the GJEPC has led to the digital transformation of the Indian gem and jewellery industry. And the ready acceptance by exhibitors and visitors alike in embracing the new digital future shows the industry’s willingness to adapt to new ways of doing business and collectively face the challenges head on and emerge successful.
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